Improving phlebotomy handover to doctors: a quality improvement project

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Improving phlebotomy handover to doctors: a quality improvement project

AIM To design a hospital-standardised phlebotomy handover method to improve the communication between phlebotomists and doctors. To reduce delays in patient management and discharges which occur due to poor handover. METHOD Qualitative data was collected to gauge junior doctors' experiences of the current handover process. Quantitative data was collected over a two-week period across two medi...

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Improving phlebotomy handover of untaken blood tests to junior doctors

A lack of communication between junior doctors and phlebotomists means untaken blood tests are often not recognised until late in a junior doctor's day, resulting in additional hours worked, delays in patient management, and potentially avoidable handover of additional work to on-call doctors. We set out to improve communication, with an aim that ward doctors should be made aware of patients wh...

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Improving medical handover at the weekend: a quality improvement project.

In recent years medical handover has been identified as an increasingly important area for hospitals to improve upon, in light of the changes in shift patterns for doctors. Significant changes to weekday handover had recently been successfully introduced at Broomfield hospital. Weekend handover remained a concern, with an electronic and paper system being used simultaneously. Our objectives wer...

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Improving communication between phlebotomists and doctors: a quality improvement project

Blood tests are a seemingly basic investigation, but are often a vital part of directing patient management. Despite the importance of this everyday process, we indentified the potential for improvement of the current phlebotomy service in our hospital, as both junior doctors and phlebotomists reported a lack of communication and standardised practice across the wards. Resulting delays in obtai...

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ژورنال

عنوان ژورنال: BMJ Quality Improvement Reports

سال: 2014

ISSN: 2050-1315

DOI: 10.1136/bmjquality.u204813.w2033